Who We Serve

We provide psychological evaluations and telehealth treatment for federal employees injured at work across U.S. government agencies — with claims processed through OWCP/DOL.

DOL

U.S. Department of Labor

DOL employees enforce workplace safety and labor laws, administer employment and training programs, and oversee benefits programs, including OWCP itself. Roles range from office-based policy and claims work to field investigators and safety inspectors who visit worksites across a wide range of industries, sometimes in hazardous or physically demanding settings.

Workplace injuries may include:
  • Repetitive strain from extended desk or computer work
  • Slips, falls, or minor injuries sustained during on-site safety inspections
  • Vehicle-related injuries while traveling for field visits
  • Sustained caseload pressure and administrative burnout from high-volume claims or investigation work
  • Hostile or confrontational encounters with employers or individuals during workplace investigations
  • The cumulative weight of reviewing distressing case material, such as serious workplace injury or fatality investigations
USPS

U.S. Postal Service

USPS employees include letter carriers, mail handlers, clerks, and plant and facility staff who sort, process, and deliver mail across the country. Work varies from routine indoor processing to outdoor delivery routes in all weather conditions, on tight, repetitive schedules.

Workplace injuries may include:
  • Repetitive strain injuries from sorting, lifting, or extended walking routes
  • Slips, falls, or vehicle accidents while on duty
  • Animal bites or attacks while making deliveries
  • Heat, cold, or other weather-related physical strain from prolonged outdoor work
  • Ongoing hypervigilance or anxiety tied to an unsafe route, facility, or work environment
  • Traumatic stress following a specific incident — an assault, a threat, a robbery, or witnessing a violent event
DOJ

U.S. Department of Justice

DOJ employees include attorneys, federal agents, and support staff who investigate and prosecute federal crimes and enforce federal law. Roles span courtroom litigation, field investigation, undercover or surveillance work, and administrative support, often under significant time and case pressure.

Workplace injuries may include:
  • Injuries sustained during enforcement operations, arrests, or tactical training
  • Vehicle-related incidents during field investigations or pursuits
  • Physical strain from extended surveillance or irregular work hours
  • Direct or indirect threats connected to active casework
  • Exposure to disturbing evidence, crime scenes, or case material over the course of an investigation
  • Cumulative stress from the weight of high-stakes prosecutorial or investigative responsibility
VA

U.S. Department of Veterans Affairs

VA employees provide healthcare and administer benefits for veterans, working in hospitals, clinics, and regional benefits offices. Roles include clinical staff, administrative personnel, and claims processors managing high-acuity and often emotionally difficult caseloads.

Workplace injuries may include:
  • Patient-handling or lifting injuries among clinical staff
  • Slips, falls, or needle-stick and other exposure incidents in clinical settings
  • Physical strain from extended shifts in high-demand care settings
  • Workplace violence or threats from patients or visitors in crisis
  • Exposure to patients experiencing acute mental health crises, including suicide risk
  • Sustained emotional strain from high-acuity caseloads over time
DHS

U.S. Department of Homeland Security

DHS employees work across security, disaster response, and infrastructure protection, including coordination during emergencies and large-scale incidents. Roles span field operations to administrative, analytical, and coordination support.

Workplace injuries may include:
  • Injuries sustained during field operations or emergency response activity
  • Equipment-related incidents during operational duties
  • Physical strain from extended deployment during disaster or emergency response
  • Sustained periods of heightened alert tied to security operations
  • Direct exposure to disaster scenes or large-scale emergency incidents
  • Cumulative stress from coordinating high-stakes, time-critical response efforts
DOD

U.S. Department of Defense (Civilian Employees)

DoD civilian employees support military operations and installations in engineering, logistics, administrative, and technical roles. This group does not include active-duty service members, but civilian staff working alongside them on bases and in defense facilities, sometimes in demanding or hazardous conditions.

Workplace injuries may include:
  • Injuries from industrial or mechanical equipment
  • Repetitive strain from technical or logistics-heavy roles
  • Incidents connected to hazardous materials handling
  • Physical strain from work in austere or high-demand facility environments
  • Sustained stress from high-pressure operational or mission-critical environments
  • Cumulative strain from working in close proximity to high-consequence military operations
FDA

U.S. Food and Drug Administration

FDA employees include inspectors and scientists who evaluate the safety of food, pharmaceuticals, and medical devices. Work includes facility inspections, laboratory analysis, and regulatory review, often involving direct contact with regulated industries.

Workplace injuries may include:
  • Injuries sustained during facility or manufacturing site inspections
  • Exposure incidents in laboratory or testing environments
  • Physical strain from travel-heavy inspection schedules
  • Adversarial or confrontational encounters during enforcement inspections
  • The pressure of decisions carrying direct public health consequences
  • Sustained stress from high-volume regulatory review workloads
DOE

U.S. Department of Energy

DOE employees work on energy policy, research, and the operation and oversight of national laboratories and energy facilities, including nuclear security programs, frequently in technically demanding or safety-critical environments.

Workplace injuries may include:
  • Injuries sustained at laboratories, plants, or energy facilities
  • Incidents involving equipment, machinery, or hazardous materials
  • Physical strain from work in specialized or restricted-access facilities
  • Sustained pressure of working in safety-critical, high-consequence environments
  • Stress tied to responsibility for nuclear security or critical infrastructure oversight
  • Cumulative strain from extended technical or research workloads
HHS

U.S. Department of Health and Human Services

HHS employees support public health programs, healthcare oversight, and medical research administration, including coordination during public health emergencies and large-scale health crises.

Workplace injuries may include:
  • Laboratory-related injuries or occupational exposure incidents
  • Physical strain from extended emergency response deployments
  • Sustained high caseloads, especially during public health emergencies
  • The cumulative toll of coordinating crisis response work under public scrutiny
  • Exposure to distressing public health data or case outcomes
  • Administrative burnout from high-volume program or grant oversight work
HUD

U.S. Department of Housing and Urban Development

HUD employees administer housing assistance and community development programs, including property inspections and direct work with individuals and families facing housing instability.

Workplace injuries may include:
  • Injuries during property inspections, including falls or hazards in older or poorly maintained buildings
  • Physical strain from travel-heavy inspection or fieldwork schedules
  • Exposure to unsafe or unstable physical environments during site visits
  • Direct exposure to difficult housing and community crisis situations
  • Sustained emotional strain from high-volume, high-need administrative caseloads
  • Secondary stress from working closely with individuals facing housing insecurity or homelessness
BOP

Federal Bureau of Prisons

BOP employees include correctional officers and support staff who work inside federal correctional facilities, supervising and interacting directly with the incarcerated population in a controlled but high-vigilance setting.

Workplace injuries may include:
  • Injuries from inmate altercations or use-of-force incidents
  • Physical strain from restraint procedures or emergency response within the facility
  • General facility-related injuries, including slips, falls, or equipment incidents
  • Ongoing hypervigilance tied to sustained exposure to a high-security correctional environment
  • Direct threats or assaults during the course of duty
  • Traumatic stress from witnessing violent incidents or self-harm within the facility
Peace Corps

Peace Corps

Peace Corps staff support volunteers serving in the U.S. and abroad, providing program coordination, safety oversight, and administrative support, often across widely varying and sometimes remote environments.

Workplace injuries may include:
  • Injuries related to travel or work in a variety of field placements and conditions
  • Assaults suffered during the course of volunteering
  • Physical strain from extended international or remote assignments
  • Exposure to unfamiliar or unpredictable environmental conditions during fieldwork
  • Stress tied to coordinating emergency response or evacuation for volunteers
  • Exposure to crisis situations affecting people under their support
  • Cumulative strain from prolonged responsibility for others’ safety in remote settings
FAA

Federal Aviation Administration

FAA employees include air traffic controllers, safety inspectors, and engineers who oversee the safety of the national airspace system. Air traffic control in particular involves sustained, high-consequence decision-making under time pressure, often on rotating or irregular shifts.

Workplace injuries may include:
  • Repetitive strain from extended console or screen-based work
  • Injuries sustained during field or facility inspections
  • Physical strain and sleep disruption from irregular or rotating shift schedules
  • Ongoing sustained vigilance required in real-time air traffic control work
  • Acute stress following a near-miss, incident, or high-stakes event
  • Cumulative strain from the weight of continuous high-consequence decision-making
TSA

Transportation Security Administration

TSA employees screen passengers and baggage at airports to maintain aviation security, working in high-traffic, public-facing environments, often for long shifts with limited breaks.

Workplace injuries may include:
  • Repetitive strain from extended standing or physical screening duties
  • Physical strain from prolonged shifts in high-traffic environments
  • Direct exposure to confrontational, hostile, or aggressive passenger encounters
  • Sustained high-vigilance stress inherent to a security screening environment
  • Cumulative strain from repeated public-facing conflict over time
  • Stress tied to responsibility for identifying security threats under time pressure
CBP

U.S. Customs and Border Protection

CBP officers and agents secure the nation’s borders and ports of entry, often working in remote, physically demanding, or high-intensity field conditions.

Workplace injuries may include:
  • Injuries from field operations, pursuits, or physical encounters during enforcement activity
  • Vehicle-related incidents during patrol or interdiction duties
  • Physical strain from extended outdoor or remote-location work
  • Exposure to dangerous or violent encounters in the field
  • Sustained high-stress enforcement conditions over time
  • Witnessing traumatic events, including medical emergencies or fatalities, during field duties
USDA

U.S. Department of Agriculture

USDA employees include inspectors, scientists, and field staff overseeing food safety, agricultural programs, and forestry, including remote fieldwork through agencies like the U.S. Forest Service.

Workplace injuries may include:
  • Injuries during field or facility inspections
  • Physical strain and exposure incidents connected to remote or outdoor fieldwork
  • Injuries related to wildfire response or forestry field operations
  • Adversarial or confrontational encounters during enforcement inspections
  • The pressure of public safety inspection responsibilities under time constraints
  • Cumulative strain from extended remote assignments or hazardous field conditions

Ready When You Are

A psychological evaluation is the first step toward getting a condition recognized on your OWCP claim. Tell us what’s been going on.